Client Testimonials

Client Testimonials

Impressed From the First Day
Words cannot express the over and beyond service that my family received from Yolanda Hayes. We decided to relocate from W. Virginia to North Carolina to be closer to family. We were referred to Yolanda by a close family member...from the first day we were impressed with how she immediately focused on our needs. On our very first visit with Yolanda we selected one of the homes she thought we be a great fit for us. A brand new 5 bedroom property that she then had the builders knock the price down over $10k, add all stainless appliances, hardwood floors added in 2 rooms and $3000 towards closing cost. Yolanda stayed on top of everything by educating me and my wife throughout the transaction and kept in touch with updates. We closed May 2010 and now enjoying our new home... I would refer her to anyone!!
- The Bridges Family  

Would Refer Her to Others
Yolanda was easy and comfortable to work with. She spent time trying to truly understand what you were looking for and only show you those homes. If you had questions she quickly responded with answers for you. My overall experience was very good. I enjoyed my relationship with Yolanda and would refer her to others buying a home.
- Wanda Wright  

My Friend and Advisor
Yolanda was not only my Realtor but my friend and adviser. She made the entire purchase process easy and manageable for me, a first time home buyer. Her accessibility and willingness to work above and beyond normal hours of business was exactly what I needed being an out of town buyer. I am grateful that I found her.
- Johnelle Causwell  

Stood Out From the Rest
After graduating, I made the decision to relocate to Charlotte, North Carolina. I spent hours upon hours searching online for the perfect townhouse one weekend and I narrowed it down to a few select places that I was very interested in. I received an email from a young woman named Yolanda Hayes and I was very excited and baffled by its contents. In her email she had taken the time to list ten townhouses that she thought I may be interested in and my top two were in her ten! I was very shocked that she had taken the time to do something so personal and she immediately stood out from the rest of the realtors that called me continuously and sent me emails every hour! I knew right away that Yolanda was the kind of realtor that I could trust and the type of person who would go the extra mile to make sure I found the perfect home in Charlotte. The process of buying my first home was an amazing experience and Yolanda went above and beyond what I expected of her at every point in the process. She is not only extremely hard-working; she is professional and knowledgeable about just about anything and a genuinely kind, caring person. I have never heard of a realtor coming over on the closing day to help clean...and there she was, armed with cleaning supplies. I can say that I would recommend Yolanda as a realtor to everyone and I know that she will not let you down. Her impeccable character definitely stands out from the rest and I can assure you she will do everything in her power to make sure you get the home of your dreams. The best thing about the entire experience is I not only got my dream home, I met a truly amazing person too. Thank you so much Yolanda for helping my dreams come true.
- Karissa Nichols  

Timely and Organized
Yolanda was timely and organized with all correspondence regarding my home search, even when the timing was certainly inconvenient or impeding on her personal time. At all times, she was an advocate for me while I struggled with what was the right choice for me and my situation, even if it might have made her job more difficult. She vigorously pursued information from the seller or seller´s agent that I needed along the way which was not always easy or pleasant. I am extremely thankful to her for all she did to make my first home-buying experience great
- Belinda GoForth  

Made My Dream Become a Reality
Where do I begin?! Shortly after relocating from Fayetteville, NC to Charlotte, NC I got the impulsive urge to purchase my 1st home @ the age of 25 with my 4 year old son. I was then referred to Yolanda Hayes from an old co-worker so I reached out to her to begin my journey. I feel like there is nothing better than to work with someone that you already personal knew of (Word of Mouth). She is very knowledgeable about the Real Estate industry and took the time to make sure I was aware of the reality & responsibility of being a First-Time Homebuyer. Yolanda was there every step of the way, even during her personal time which made me feel like I was that important to her, as her client. Lord knows the devil tried to make this incomplete during my journey but of course he did not win and I am so grateful that Yolanda was there to uplift my spirits. She stood her ground and in my corner when it came to the discrepancies and made sure that I was not taken advantage of. Overall, I would ALWAYS recommend any and everyone I know of who is interested in purchasing real estate because she takes the time to cater to your needs and constantly sends updates on everything to make sure everything is clear. I was not even expecting her to be present at my Closing which made the deal even sweeter to me cause I can now call her my friend and wish her nothing but the absolute best with her endeavors! I am enjoying my home that I built and have so many ideas and projects running through my head - she has made my dream become a reality and I will always thank and love her for that!
- Tyffani Thompson  

Nothing Short of Fantastic!
My experience with Ms. Hayes was nothing short of fantastic! She´s prompt, honest, friendly, helpful and very informed! I wish her nothing but the best going forward, and hope to deal with her again!
- James Hughes  

Extremely Knowledgeable
Yolanda is extremely knowledgeable about the real estate market all around! She responded to my concerns immediately either via email or phone. Upon first contact I advised her of my family´s needs and every property she showed me met or exceeded my expectation! I will use her for all future real estate transactions and I recommend her services to anyone looking for a professional real estate agent.
- Patricia Robinson

Highly Recommended
When I decided to look into purchasing a home, of course, the first thing you think about is which realtor to choose. Thankfully, Yolanda Hayes was highly recommended to me through a friend. She has a spectacular personality and a vast comprehension of the real estate market. She was great throughout the entire process! I learned so much from her and felt confident that her recommendations and opinions were valid and what was best. She was not the "pushy type" but rather a realtor that allowed you to make a decision and provided information or recommendations as needed. I could tell she knew the area well and was experienced in helping you find the house of your dreams. She was responsive in returning my emails and phone calls. I would highly recommend Yolanda Hayes in your home buying or selling experienceperience with this agent in detail...
- Rodney Reece

One of the Best Things To Happen To Us
Meeting and working with Yolanda was one of the best things to happen to us. She helped us fulfill our dream of owning home. From start to finish, Yolanda help guide us through the ins and outs of purchasing the home. When it came down to the wire, she help us make decisions on a offer and was very on top of things when the negotiation process took place. Yolanda was very Professional during the whole process and even after as well. She was very prompt returning phone calls, or emails and very responsive to our needs onsite at the house. We had to arrange several visits to the house and help work out details with the seller´s agent. Yolanda also gave us leads to a Mortgage Lender, Home Inspector, and even Pest Control Company. I would recommend you contact her ASAP, if you are thinking about buying or selling a property. She is Awesome!
- Rodney Rollins

Thank You!!
My wife and I would like to thank you Yolanda for the excellent quality of service that you provided. You negotiated the successful purchase of our new home in Winston Salem. We are new to NC and somewhat lost in knowing local businesses however you guided us through the home buying process with confidence. Not only were you very instrumental in finding the property, you also provided a glossary of "real estate terms" along with explanations as they rela...ted to the contracts. You played a key role and oversaw this transaction from selecting the lender to the home inspection. You even identified needed repairs and demanded that the sellers repaired although the property was being sold AS IS. We've had disappointing experiences with others realtors but you exceeded our expectations. We will recommened you with no hesitation.  The McNeese Family

Going Over & Beyond the Call of Duty!
We can't  thank Yolanda Hayes enough for all the work and dedication she displayed in order to get our home sold and the closing finalized. When the banks and attorney offices started going back and forth, it seemed like they could not get on one accord to close the deal. Our closing was rescheduled at least three times, and was dragged out for weeks. It was so bad that the buyer was ready to pull out of the deal and move on. That is when Yolanda stepped up and went over and beyond the call of duty while demonstrating nothing but pure professionalism and confidence during this complex deal to get our closing completed. Because of her effort and strategy, she was able to get everyone on one accord and we closed on our house within 24 hours!

She was so incredible that even the buyer was impressed by her ability to get the closing completed in such a quick fashion. Yolanda, thank you again for helping us close this chapter in our lives so we can move forward.  We will be more than happy to recommend you to anyone with raving support of what you can do to satisfy their real estate needs and wants.

God's Blessings,

Mr. & Mrs. Baskerville
Charlotte, NC

"Yolanda Hayes is an exceptional realtor. Very professional and knowledgeable! As a first time homebuyer, she made the home buying process very easy and kept my husband and I informed throughout the whole process. Because of Yolanda, we were able to get the house we wanted at the price we wanted. If you are looking for a place to call home, Yolanda Hayes is the person you need. "
The Cochrane Family

A True Educator

Yolanda has been a friend for a few years now. She was the makeup artist for our wedding and now the realtor for our first home. From day 1 she began educating us on the home buying process...from real estate definitions to understanding the contracts before signing ANYTHING. We contacted a mortgage consultant to get preapproved and the ball started rolling. Once we found the home we loved, our realtor went in to action. She immediately negotiated several items into the contract that we never even thought about such as a 1 year home warranty at the sellers expense. Yolanda is a great communicator, responds to concerns quickly and kept us informed throughout the transaction. She even attended the closing with us at the attorney's office. Needless to say, she is an awesome realtor and we would recommend her!  - Chuck and Deidra

When I Thought I Couldn't Do It
Yolanda did not give up on me when she found out that I hate bad credit. She stuck with me a gave me guidance on how to fix my credit. Yes, it took a year but she did not only stay in contact, she met with me in person every 2 months to hold me accountable and kept me encouraged. She also put me on a monthly budget plan to help me save up my down payment. I am now in a 4 bedroom BRAND NEW house that was built by Regent Homes. Thanks Yolanda for keeping your word that you'd be here through the end.
- Ambrya Stone